Refund / Cancellation

Refund and Cancellation Policy

At Globots International Limited, we are committed to ensuring the highest level of customer satisfaction with our AI-based solutions. We recognize that circumstances may arise necessitating a refund or cancellation. This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed.

Refund Policy
Eligibility for Refunds
  • 1.Refunds are available for services that have not been rendered or activated.

  • 2.Customers may request a refund within thirty (30) days from the date of purchase if they are dissatisfied with the services provided.

  • Non-Refundable Services
  • 1.Customized solutions and bespoke services tailored to the specific requirements of the customer are non-refundable.

  • 2. Services that have been fully delivered and utilized are not eligible for a refund.

  • Procedure for Requesting a Refund
  • 1.Customized solutions and bespoke services tailored to the specific requirements of the customer are non-refundable.

  • 2. Services that have been fully delivered and utilized are not eligible for a refund.

  • Refund Processing
    Cancellation Policy
    Service Cancellation
  • 1.Customers may cancel any on-going service subscription by notifying our support team at support@globots.com.

  • 2. Cancellations will become effective at the end of the current billing cycle.

  • Effect of Cancellation
  • 1.To cancel a service, customers must send an email to support@globots.com including their account details and the specific service to be cancelled.

  • 2. Our support team will confirm the cancellation and provide any necessary instructions.

  • Termination of Services
  • For any inquiries or further assistance regarding our Refund and Cancellation Policy, please contact our support team at info@globots.in or call us at +91 9981 48 2917.

    Contact Us
  • Globots International Limited reserves the right to terminate services in cases of breach of terms and conditions, misuse of services, or non-payment.